THE BERENICE FAMILY

DISCOVER A HAIR LOSS FAMILY

WHO HAS YOUR BACK

WHERE HAIR LOSS IS A BEAUTY TO EMBRACE

JOIN THE BERENICE FAMILY TODAY

THE BERENICE FAMILY

DISCOVER A HAIR LOSS

FAMILY

WHO HAS YOUR BACK

WHERE HAIR LOSS IS A BEAUTY TO EMBRACE

JOIN THE BERENICE FAILY TODAY

MEET YOUR FOUNDER

PETRA JOHNSON

Discovering the battle with hair loss ignited a flame that fueled the creation of a successful business venture.

 

Petra Johnson, the founder of Berenice London, embarked on a journey to London at the tender age of 19, eager to embrace new experiences and conquer life's hurdles.

 

Despite facing numerous setbacks and challenges, Petra's struggle with Alopecia Areata marked a turning point in her life.

 

Frustrated by the lack of quality wigs on the market, Petra and her mother Dagmar, founded Berenice London in 2014, revolutionising the wig industry with their premium products.

 

Today, Petra's personal life flourishes alongside her thriving business, proving that resilience and determination can lead to unexpected blessings.

JOIN THE BERENICE FAMILY

Are you looking for an empathetic community that cares and can support you with the best top tips for

wig care?


Well then, look no further!

 

The Berenice Family is just for you!

 

Our community is one based on personal experiences as well as empowering people to embrace the changes. 

 

We will be sharing so many top tips and guides.

 

Here is a taster of what you will find in the community.

 

 

JOIN THE BERENICE FAMILY TODAY

The Berenice London Team

P Experts with a personal touch, who truly understand your journey.

 

The compassionate team at Berenice London have lived the experiences you face, offering wisdom born from their own paths.

 

They know the challenges and triumphs intimately, providing support that resonates on a deeper level.

 

With empathy at their core, they are here to embrace and support your way forward.

PETRA  - FOUNDER OF BERENICE LONDON

Once burdened by self-doubt and defeat, Petra transformed her journey with Alopecia into a source of strength.

 

In 2010, she launched a business dedicated to uplifting others facing hair loss. Through her collection of fashionable wigs, she is redefining the conversation about hair loss.

 

Petra’s mission goes beyond aesthetics; it’s about instilling confidence and beauty in those who wear her creations.

DAGMAR - BUSINESS MANAGER & PETRA'S MOTHER

Dagmar serves as the dynamic business manager for Berenice London, overseeing the daily operations and ensuring that everything runs smoothly. However, her expertise does not stop there!

 

Dagmar specialises in crafting custom natural hair lines for our wigs, showcasing her remarkable talent. Additionally, she is an exceptional needleworker whose skills shine through in every piece. With Dagmar, you can trust you are in capable and caring hands.

NEED HELP?

WE GOT YOU COVERED!

FREQUENTLY ASKED QUESTIONS

The Berenice Family has been developed for you. 

How much is the Berenice Family?

It will be £9.95 per month and will be on a recurring subscription, taken the same date every month.

Or you can purchase an annual subscription for £110.00.

What will I have access to? 

In your welcome email, you will be given a personalised and private portal where you will be able to access all of the resources. 

What is the Members price? 

As a member of our community, you receive access to some very special promotions.

 

  • A Consultation; members price £50.00, normal price £75.00. 

 

  • Wash & Blowdry* within the community is £70.00 plus VAT** & Return Postage & Packaging. Normal price £85 + VAT & P&P. The service includes a wash and a deep condition in high quality products and styled as desired e.g. curly blow-dry, straight blow-dry. The hair will be returned shiny, rehydrated and feel like new.

 

Repairs (prices include sourcing new hair for the repairs);

  • The new lace front on a hairpiece: members price £280.00, normal price £350.00. (This service can extend the health of the hairpiece for up to 2 years).
  • Fixing hair inversion: members price £80.00, normal price £100.00.
  • Hair infill: members price £200.00, normal price £250.00.

*For hairpieces by Berenice London.  

** VAT is excluded for health reasons & completion of our declaration form is required.

How does a consultation work with Berenice London

Here at Berenice London, our clients are in complete control of their consultations. 

 

Your experience includes:

  • Discussing the different options which would be suitable, trying on our wigs and selecting some styles that are suitable. 
  • Once a hairpiece has been chosen, then very careful measurements are taken with the use of a head mould which stays with Berenice London for future orders.
  • The consultation involves explanations of how the hairpiece is constructed (where does it stretch etc) and we pick the materials together.
  • The most exciting thing is you get to choose the exact hair which will be used for your hairpiece on the day and that is the hair we use!
  • You then receive a quotation which will be confirmed within 2 hours by email.

 

Can I book a personal consultation with Berenice London?

We would love to support your wig journey. We would be delighted to have you book in with us - contact detials arecan be found here. 

Is there a dedicated Facebook Community group?

Yes absolutely! The link to join the page is here. 

Can I cancel my subscription? 

 Yes, you cancel at any point by using your login to access your portal and follow the cancellation instructions. 

Did you know the meaning of the word Berenice?

It comes from the Greek name meaning bringer of victory and that is exactly how we want you to feel!

 

JOIN THE BERENICE FAMILY
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DOWNLOAD YOUR GUIDE TODAY

The most important questions you need to know!

I confirm that I am at least 16 years of age or older

I have read and accept any EULA, Terms and Conditions, Acceptable Use Policy, and/or Data Processing Addendum which has been provided to me in connection with the software, products and/or services.

I have been fully informed and consent to the collection and use of my personal data for any purpose in connection with the software, products and/or services.

I understand that certain data, including personal data, must be collected or processed in order for you to provide any products or services I have requested or contracted for. I understand that in some cases it may be required to use cookies or similar tracking to provide those products or services..

I understand that I have the right to request access annually to any personal data you have obtained or collected regarding me. You have agreed to provide me with a record of my personal data in a readable format.

I also understand that I can revoke my consent and that I have the right to be forgotten. If I revoke my consent you will stop collecting or processing my personal data. I understand that if I revoke my consent, you may be unable to provide contracted products or services to me, and I can not hold you responsible for that.

Likewise, if I properly request to be forgotten, you will delete the data you have for me, or make it inaccessible. I also understand that if there is a dispute regarding my personal data, I can contact someone who is responsible for handling data-related concerns. If we are unable to resolve any issue, you will provide an independent service to arbitrate a resolution. If I have any questions regarding my rights or privacy, I can contact the email address provided.

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